Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions govern your use of Cedrus Legal's website and services. By accessing our website or engaging our professional services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

These terms constitute a legally binding agreement between you and Cedrus Legal. We reserve the right to modify these terms at any time. Changes become effective upon posting to our website. Continued use of our services after changes indicates acceptance of modified terms.

2. Definitions

Throughout these Terms and Conditions:

• "We," "Us," "Our," refers to Cedrus Legal and its authorized representatives
• "You," "Your," refers to the individual or entity using our services or website
• "Services" refers to all professional immigration consulting and legal services we provide
• "Website" refers to all web pages, content, and functionality accessible through our domain
• "Client" refers to individuals or entities who have engaged our professional services
• "Agreement" refers to the combined terms, service engagement letter, and any additional written agreements

3. Eligibility

You must be at least 18 years old to engage our services. By using our website or services, you represent that you have the legal capacity to enter into binding contracts. If you are accessing our services on behalf of an organization, you represent that you have authority to bind that organization to these terms.

Services for individuals under 18 require engagement by a parent or legal guardian who accepts these terms on the minor's behalf and assumes responsibility for all obligations.

4. Scope of Services

Cedrus Legal provides professional immigration consulting services focused on Taiwan residency matters. Our services include:

• Initial consultation and pathway assessment
• Document preparation and verification
• Application submission and processing support
• Communication with immigration authorities
• Family reunification coordination
• Post-approval guidance on practical settlement matters

Specific services, deliverables, and fees are detailed in individual engagement letters. Services are provided in accordance with Taiwan immigration regulations and professional practice standards applicable to legal services.

5. Professional Relationship

An attorney-client relationship is established only upon written engagement through a signed service agreement. Initial consultations, email exchanges, or website contact do not create an attorney-client relationship until formal engagement occurs.

We reserve the right to decline representation for any reason, including conflicts of interest, lack of expertise in specific matters, or concerns about case viability. Declining representation does not imply any judgment about your situation.

6. Client Responsibilities

As a client, you agree to:

• Provide complete, accurate, and truthful information
• Respond promptly to requests for information or documentation
• Disclose all relevant facts, including information that may seem unfavorable
• Maintain confidentiality of strategies and advice provided
• Pay fees and expenses as agreed in the engagement letter
• Make final decisions about your case after receiving our recommendations
• Notify us immediately of any changes to your contact information
• Inform us of any developments relevant to your immigration matter

Failure to fulfill these responsibilities may affect our ability to serve you effectively and could result in adverse outcomes for your immigration applications.

7. Fees and Payment Terms

Professional fees are specified in individual engagement letters. Payment terms, schedules, and accepted payment methods are outlined in those agreements. Unless otherwise specified, fees are payable in New Taiwan Dollars (NT$).

Our fees cover professional services only. Government filing fees, translation costs, notarization expenses, courier charges, and other third-party costs are the client's responsibility. We provide estimates of these additional costs during consultation.

Late payments may incur interest charges as permitted by law. Continued service may be suspended for overdue accounts until payment is received. We reserve the right to withdraw from representation if payment obligations are not met, subject to professional obligations to the client.

8. Refund Policy

Initial consultation fees are non-refundable once the consultation has occurred. For ongoing services, refunds are handled as follows:

• If services are terminated before work begins, fees paid in advance will be refunded minus any consultation fees
• If services are terminated after work has commenced, refunds will be calculated based on work completed and expenses incurred
• Government fees and third-party expenses already paid are non-refundable
• Refund requests must be made in writing and will be processed within 30 days of approval

Note that immigration application outcomes depend on many factors beyond our control. Fees are for professional services rendered, not for specific outcomes. Application denials do not automatically entitle clients to refunds.

9. Disclaimers and Limitations

Important limitations on our services:

• No Outcome Guarantees: We cannot guarantee specific immigration outcomes. Approval decisions rest with Taiwan immigration authorities
• Timeline Estimates: Processing timelines are estimates based on current patterns and may vary due to factors beyond our control
• Regulatory Changes: Immigration regulations may change. We provide guidance based on current law but cannot predict future policy modifications
• Third-Party Actions: We are not responsible for errors or delays caused by government agencies, translation services, or other third parties
• Information Accuracy: Website content is for general information only and may not reflect the most recent regulatory changes
• Not Legal Advice: General website content and communications prior to formal engagement do not constitute legal advice for specific situations

10. Limitation of Liability

To the fullest extent permitted by law, Cedrus Legal's liability for any claims arising from our services is limited to the fees actually paid by the client for the specific service giving rise to the claim. We are not liable for indirect, consequential, incidental, or punitive damages including lost profits, business interruption, or emotional distress.

This limitation applies regardless of the legal theory (contract, tort, negligence, or otherwise) and applies even if we have been advised of the possibility of such damages. Some jurisdictions do not allow limitation of certain damages, so this provision may not apply fully in all cases.

11. Indemnification

You agree to indemnify and hold harmless Cedrus Legal, its attorneys, staff, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your breach of these terms or applicable laws
• Inaccurate or misleading information you provide
• Your use of our services in violation of any third-party rights
• Your failure to disclose relevant information affecting your immigration case

12. Confidentiality

We maintain strict confidentiality of client information in accordance with attorney-client privilege and professional ethics rules. However, confidentiality does not apply when:

• Disclosure is required by law or court order
• You authorize disclosure in writing
• Disclosure is necessary to prevent imminent harm
• Disclosure is needed to defend against claims made against us

Our confidentiality practices are detailed in our Privacy Policy.

13. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is owned by Cedrus Legal or licensed to us and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without written permission.

Documents we prepare for your immigration applications become your property upon payment of applicable fees. However, our work product, templates, methodologies, and legal strategies remain our intellectual property.

14. Termination

Either party may terminate the professional relationship subject to the following:

Client-Initiated Termination

You may terminate our services at any time by providing written notice. You remain responsible for fees for work completed and expenses incurred prior to termination.

Firm-Initiated Termination

We may withdraw from representation for reasons including:

• Non-payment of fees or expenses
• Client failure to cooperate or provide necessary information
• Discovery of conflicts of interest
• Client conduct that makes continued representation unreasonably difficult
• Fundamental disagreement about case strategy or objectives

We will provide reasonable notice of withdrawal and assist with transition to new counsel where appropriate and professionally required.

15. Dispute Resolution

Any disputes arising from these terms or our services will be resolved as follows:

Informal Resolution: We encourage clients to contact us first to discuss concerns. Many issues can be resolved through direct communication.

Mediation: If informal discussion does not resolve the matter, both parties agree to attempt mediation before pursuing other remedies.

Governing Law: These terms are governed by the laws of Taiwan. Any legal proceedings will be conducted in the courts of Taipei, Taiwan.

16. Website Use

When using our website, you agree to:

• Not attempt to gain unauthorized access to our systems
• Not use automated tools to extract content without permission
• Not transmit malicious code or interfere with website functionality
• Not impersonate others or provide false information in forms
• Not use the website for any unlawful purpose

We reserve the right to suspend or terminate website access for violations of these terms.

17. Third-Party Links

Our website may contain links to external websites for your convenience. We do not control these sites and are not responsible for their content, privacy practices, or terms of use. Accessing third-party sites is at your own risk.

18. Force Majeure

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, government actions, war, civil unrest, labor disputes, telecommunications failures, or other force majeure events.

19. Severability

If any provision of these terms is found invalid or unenforceable, the remaining provisions continue in full force and effect. Invalid provisions will be modified to the minimum extent necessary to make them valid while preserving the original intent.

20. Entire Agreement

These Terms and Conditions, together with any engagement letter and our Privacy Policy, constitute the entire agreement between you and Cedrus Legal regarding use of our services and website. These terms supersede all prior communications, agreements, or understandings, whether written or oral.

21. Contact Information

For questions about these Terms and Conditions, please contact: